Terms and Conditions
Last updated: 8 July 2026
Last updated: 8 July 2026 Effective from: 1 May 2026
1. Introduction
Welcome to Reebooot. These Terms and Conditions ("Terms") govern your use of the Reebooot platform available at reebooot.com ("Platform"), operated by Gresys Hub Unipessoal Lda., a company registered in Portugal (NIF 517174065) with registered office at Zona Industrial, Lote 4, 1.º Frente, 2550-171 Cadaval, Lisboa, Portugal, which operates the Reebooot brand ("we", "us", "our").
By creating an account or using our Platform, you agree to these Terms. If you do not agree, do not use the Platform.
These Terms apply to all users — participants, trainers, and venue owners. Role-specific terms are set out in Sections 8, 9, and 10.
2. Definitions
- Platform: The Reebooot website and web application at reebooot.com
- Bootcamp: A curated, week-long immersive learning programme combining skills training and coliving
- Cohort: A scheduled instance of a Bootcamp at a specific Venue on specific dates
- Participant: A user who enrols in or applies to attend a Bootcamp
- Trainer: A user who designs and delivers Bootcamps through the Platform
- Venue Owner: A user who provides coliving accommodation for Bootcamps
- Booking: A confirmed Participant enrolment in a Cohort
- Application: A request by a Participant to join a manually-reviewed Cohort
3. Eligibility
To use the Platform you must:
- Be at least 18 years of age
- Have legal capacity to enter into contracts
- Not be prohibited from using the Platform under applicable law
- Provide accurate and truthful information when registering
4. Account Registration
4.1 Account Creation
You must create an account to use most Platform features. You agree to provide accurate, current, and complete information and to keep it updated.
4.2 Account Security
You are responsible for maintaining the confidentiality of your password and for all activity under your account. Notify us immediately at hello@reebooot.com if you suspect unauthorised access.
4.3 One Account Per Person
Each person may maintain only one account per role. Creating multiple accounts to circumvent restrictions is prohibited.
4.4 Account Suspension
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are used in a manner harmful to other users or the Platform.
5. Platform Rules
All users agree to:
- Use the Platform only for lawful purposes
- Not post false, misleading, or fraudulent information
- Treat other users with respect
- Not attempt to hack, scrape, or disrupt the Platform
- Not circumvent our fee structure by arranging bootcamps outside the Platform with contacts made through it
- Respect intellectual property rights
6. Payments and Fees
6.1 Participant Fees
Bootcamp fees are displayed on each Cohort listing. The price includes accommodation (coliving) for the duration of the Cohort. Meals are an optional add-on.
6.2 Platform Fee
Reebooot's compensation is structured as a revenue share (see Section 9.2). Trainers receive 40% of gross Bootcamp revenue. Venue costs are paid from the remaining revenue, and Reebooot retains the residual as its platform fee, subject to a rating-based minimum set out in Section 9.2.
6.3 Payment Processing
Payments are processed securely via Stripe, our third-party payment processor. We do not store your card details.
6.4 Currency
All prices are in Euros (€).
7. Cancellation and Refund Policy
7.1 Participant Cancellations
- More than 14 days before start: full refund
- 14 days or less before start: no refund
- No-shows: no refund
7.2 Reebooot-Initiated Cancellations
Full refund within 7 business days.
7.3 Refund Processing
Refunds processed within 5–7 business days to original payment method.
8. Participant Terms
By completing a booking you agree to:
- Pay the full booking fee
- Attend the full duration of the Cohort
- Respect the venue, equipment, and other participants
- Follow the Trainer's instructions during training sessions
- Arrange your own travel and insurance
9. Trainer Terms
9.1 Trainers must:
- Be approved by Reebooot before delivering Bootcamps
- Design and deliver Bootcamps to a high professional standard
- Be present for the full duration of every Cohort
- Actively promote their Cohorts
- Respond to applications within 3 business days
9.2 Revenue Share
- Trainer share: 40% of gross Bootcamp revenue (calculated on participant fees, excluding optional add-ons such as meals).
- Venue costs: paid from the remaining 60% of gross revenue.
- Platform fee: Reebooot retains the residual after the Trainer share and venue costs. This platform fee is subject to a minimum percentage of gross revenue based on the Trainer's rating tier: below 3.5★ = 15%, 3.5–3.9★ = 14%, 4.0–4.4★ = 13%, 4.5★ and above = 12%.
- Pricing and venue: the Trainer sets the per-participant price and selects a venue from Reebooot's curated options. A minimum of 6 participants is required for a Cohort to run.
- Payment: within 14 days of Cohort completion.
9.3 Trainers are independent contractors, not employees of Reebooot.
10. Venue Owner Terms
10.1 Venue Owners must:
- Be approved by Reebooot
- Maintain the venue in a clean, safe, and habitable condition
- Not make confirmed Cohort dates unavailable
- Comply with all applicable Portuguese health and safety regulations
- Have appropriate property insurance
10.2 Revenue
Fixed weekly hosting cost as agreed with Reebooot at approval, paid monthly.
11. Intellectual Property
All Platform content created by Reebooot is owned by or licensed to Reebooot. You retain ownership of content you submit and grant Reebooot a non-exclusive licence to display it on the Platform.
12. Limitation of Liability
Reebooot is a marketplace facilitator. Our total liability shall not exceed the amount you paid for the relevant Bootcamp. We are not liable for indirect or consequential losses.
Nothing in these Terms limits rights you may have under Portuguese or EU consumer protection law.
13. Dispute Resolution
Contact us first at legal@gresyshub.com. EU consumers may use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
These Terms are governed by Portuguese law. Disputes shall be subject to the competent courts of Portugal.
14. Changes to These Terms
We will notify you of material changes at least 30 days in advance via email.
15. Contact
Gresys Hub Unipessoal Lda. (operating the Reebooot brand) NIF: 517174065 Zona Industrial, Lote 4, 1.º Frente, 2550-171 Cadaval, Lisboa, Portugal Email: legal@gresyshub.com
These Terms are governed by Portuguese law and applicable EU regulations including the Consumer Rights Directive (2011/83/EU) and the Digital Services Act (EU 2022/2065).